Supervised Consumption
Trained staff supervise use, provide support, and connect clients to services in a respectful, nonjudgmental environment.
Key benefits
Safe, Supportive, and Practical
Our supervised consumption area is designed for client safety and dignity. Staff monitor for signs of overdose, provide immediate naloxone administration if needed, and maintain strict hygiene standards. Alongside direct supervision, we offer harm reduction supplies such as sterile equipment, safe disposal, and education about safer use practices. Clients can access brief counseling, information on treatment options, and referrals to broader health and social services. The service operates with confidentiality and aims to reduce health harms while supporting clients' choices and wellbeing through compassionate, nonjudgmental care.
Extended opening hours
Harm reduction supplies provided
Immediate emergency response available
Onsite referrals and signposting
Service overview
What We Offer
The supervised consumption service provides a controlled, private space for individuals who require supervised administration or consumption. Trained pharmacy staff oversee the process, watch for adverse reactions, and respond quickly to emergencies while keeping clients' privacy a priority. We offer advice on safer use, supply essential harm reduction kits, and dispose of used materials safely. The service also includes brief health checks and opportunities to discuss treatment and support options. Our aim is to reduce immediate risks, connect people with ongoing care, and promote health and dignity for everyone who uses the service.
FAQ
Frequently asked questions
Who can use the supervised consumption service?
People who require supervised administration or consumption of prescribed medications or substances, subject to our safety criteria. Please contact staff for eligibility details.
Is the service confidential?
Yes. We maintain confidentiality while following legal and safeguarding obligations. Staff will explain any limits to confidentiality if relevant.
Do I need an appointment?
Some times are available by appointment, while walk-ins may be accepted depending on capacity. Call ahead to confirm availability.
What happens in an emergency?
Trained staff will provide immediate care, including naloxone administration and emergency services contact if necessary.
Are harm reduction supplies available?
Yes. We provide sterile equipment, disposal options, naloxone information, and safer-use advice.
Opening Times
Flexible hours to suit clients
Supervision
Trained staff monitor and assist
Support Services
Harm reduction kits and referrals
Additional details
Care and Follow-up
We prioritise a respectful, nonjudgmental approach that focuses on safety and wellbeing. Staff provide practical advice on safer use, wound care, and infection prevention. If desired, we can discuss treatment options and support pathways, including community services and specialist referrals. The environment is kept clean and discreet, with clear procedures for safe disposal of equipment and privacy protections. Our goal is to reduce immediate risks, improve health outcomes, and help individuals access the wider care they need, whether that is clinical treatment, social support, or housing assistance.
Key Points
Our key priorities are safety, dignity, and connection to further support. The service delivers immediate clinical oversight during supervised consumption, including the availability of naloxone and trained response. Proper disposal and hygiene protocols reduce public health risks. Beyond immediate care, we actively link clients to ongoing health and social services, including substance use treatment options, mental health support, and housing advice. Staff take a holistic view of each person's needs and offer compassionate guidance, aiming to improve both short-term safety and long-term wellbeing through practical assistance and informed referrals.
Private, dignified space
Naloxone and emergency care
Safe disposal of equipment
Referrals to treatment services
Our commitment
Respectful, Confidential Care
We provide a safe, monitored environment with respectful staff, immediate support for adverse events, and clear pathways to additional care. Everyone is treated with dignity and confidentiality.